"Elite Telecom was acquired by McEnroe Voice & Data in 2015 to combine customer service and technical resources to better serve our customers.
Go to www.mcenroevoice.com to see our full product portfolio and contact information."

Veramark Technologies, Inc. 

3750 Monroe Avenue, Pittsford, NY 14534 

Phone:  585.381.6000 • Fax:  585.383.6800 • eMail: info@veramark.com • Web: www.veramark.com 


Veramark at a Glance 

Leading provider of Telecom Expense Management solutions 

Over 25 years of TEM experience 

Offerings include modular, scalable communications management software, managed services, business process outsourcing, and custom services 

Software includes VeraSMART® Communications Management Suite and eCAS® Call Accounting  

Dedicated service and support personnel, averaging over ten years of service 

Endorsed by over 3,700 customers on active maintenance 

Headquartered in Pittsford, New York  

Public company: VERA.OB  


Telecom Expense Management Solutions for Today’s Complex 

Communications Networks 

Veramark Telecom Expense Management (TEM) solutions help organizations manage their entire 

communication environment, including the people, processes, policies and technology that support the 

network and related processes. Our TEM solutions include software and services that reduce expenses 

and optimize business processes such as contract negotiations, invoice processing and payment, MACD 

activity, procurement and provisioning, service inventories and wireless management. 


Our TEM solutions include: 


Service Inventory Audit and Optimization  

Procurement and Order Provisioning  

Invoice Processing and Auditing 

Invoice Payment 

Wireless Management  

Asset and Inventory Management  

Call Accounting  


Software for Communications Management on a Global Scale 

Our TEM solutions utilize our fully integrated, Web browser-based communications management 

software: VeraSMART Communications Management Suite and eCAS Call Accounting.  

The VeraSMART Communications Management Suite delivers the functionality organizations need today 

to manage complex communications networks comprised of converging IP and TDM premises-based 

technologies, mobile and remote workers, wireless devices, and nationally and internationally distributed 



VeraSMART captures and integrates data from the communications network and other sources, such as 

invoicing and service management systems, to provide visibility into, and control over, usage and 

expenses. It encompasses the management lifecycle of wireless and wireline services, data and 

equipment assets, invoicing and cost allocation, and service automation to reduce operating expenses, 

improve productivity, and drive competitive advantage. Modular and scalable, VeraSMART can be 

configured to meet the communications management needs of organizations of any size. 

eCAS is a powerful, call accounting software solution for small- to mid-size organizations that want to take 

control of their telecom expenses, allocate usage charges, and improve productivity. eCAS includes 

powerful, flexible reporting capabilities that give you hard data to help you identify cost-saving 

opportunities and misuse of network resources, and make informed business decisions.  


Solution Delivery Tailored to the Needs of Your Organization 

Veramark's TEM solutions can be delivered as licensed software, hosted SaaS (Software as a Service), 

managed BPO (Business Process Outsourcing) – or any combination thereof. While some of our 

customers prefer the on-premises, internally administered approach, others choose hosted SaaS or BPO 

delivery to capitalize on the deep expertise of the Veramark TEM Services team. Veramark will work with 

you to design a custom-tailored TEM outsourcing process that streamlines your communications 

management and allows your internal resources to focus on their core competencies. 


Unmatched Experience —Unrivalled Service 

Staffed by experienced communications and IT experts, our Consulting, Professional Services and 

Managed Services teams will help you design and implement the right solution for your organization. Our 

Training and Support teams will help you maximize the value of your Veramark solution and ensure that 

you get the results you expect.